Grove HR
Sales

Customer Success Manager Salary UK

The median salary for a Customer Success Manager in the UK is £38,000 per year. Salaries range from £28,000 to £58,000 depending on experience, location, and qualifications.

£38,000
per year
£3,166.67
per month
£730.77
per week
£19.49
per hour
Salary distribution

Customer Success Manager Salary Range

Median: £38,000
P10
£28,000
Entry level
P25
£32,000
Lower quartile
Median
£38,000
Midpoint
P75
£48,000
Upper quartile
P90
£58,000
Top earners
Pay PeriodGross Pay
Annual salary£38,000
Monthly (gross)£3,166.67
Weekly (gross)£730.77
Daily (gross, 260 days)£146.15
Hourly rate£19.49

What does a Customer Success Manager do?

Customer Success Managers ensure clients achieve their desired outcomes with a product or service. They onboard new customers, drive adoption, monitor health metrics, identify expansion opportunities, and reduce churn. This role is common in SaaS and technology companies.

Common questions

Customer Success Manager Salary FAQ

How much does a Customer Success Manager earn in the UK?

The median salary for a Customer Success Manager in the UK is £38,000 per year, which works out to approximately £3,166.67 per month or £19.49 per hour. Salaries range from £28,000 at the 10th percentile to £58,000 at the 90th percentile, depending on experience, location, and qualifications.

What qualifications do I need to be a Customer Success Manager?

Qualifications for a Customer Success Manager vary by employer but typically include relevant degree-level education or professional qualifications, plus practical experience in the field. Entry-level positions may accept candidates with lower qualifications and relevant experience. Professional certifications and continuous professional development can significantly boost earning potential.

Is £38,000 a good salary for a Customer Success Manager?

£38,000 is the median salary for a Customer Success Manager, meaning half of professionals in this role earn more and half earn less. Whether this is "good" depends on your location, experience, and personal circumstances. In London and the South East, salaries tend to be 15-25% higher than the national median. Those with significant experience or specialist skills can earn up to £58,000.

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