Definition
An onboarding practice in which a new employee is paired with an experienced colleague who acts as an informal guide during the initial period of employment. The buddy provides day-to-day support, answers questions, and helps the new hire integrate into the team.
UK Context
While there is no legal requirement to operate a buddy system, the CIPD recommends it as a key element of effective onboarding. Research by the CIPD consistently shows that buddy schemes improve new starter satisfaction and reduce early turnover. The buddy role should be clearly distinguished from formal mentoring or management relationships.
Best Practices
- Select buddies based on their interpersonal skills and willingness, not just seniority or availability
- Provide buddies with guidance on their role and set expectations for the time commitment
- Check in with both the new hire and the buddy after the first week, month, and three months
Frequently Asked Questions
How long should a buddy arrangement last?
The formal buddy arrangement typically lasts for the first three months, covering the initial onboarding period. After that, the relationship often continues informally. The duration should be adjusted based on the complexity of the role and the new hire's needs.
How is a buddy different from a mentor?
A buddy provides informal, day-to-day practical support during onboarding, such as showing where things are, introducing colleagues, and explaining unwritten norms. A mentor provides longer-term career guidance, development support, and strategic advice. Mentoring is more structured and may last for a year or more.