Definition
A formal policy that sets out the organisation's approach to combining office-based and remote working. It typically specifies which roles are eligible, the expected split between office and home days, core hours, and the practical arrangements for hybrid working.
UK Context
Since the pandemic, hybrid working has become standard in many UK organisations. The Employment Relations (Flexible Working) Act 2023 made the right to request flexible working a day-one right, increasing the need for clear hybrid work policies. Employers must still meet health and safety obligations for home workers under the Health and Safety at Work Act 1974, including DSE assessments.
Best Practices
- Define clear expectations about office attendance, core collaboration days, and communication norms
- Ensure the policy addresses health and safety, DSE assessments, and equipment provision for home working
- Apply the policy fairly and consistently while allowing reasonable flexibility for individual circumstances
Frequently Asked Questions
Can an employer require employees to return to the office full-time?
If the employment contract specifies the workplace as the office, the employer can require attendance. If hybrid working was agreed as a contractual change, reverting to full-time office work would require agreement or proper consultation. Employers should also consider flexible working requests under the 2023 Act.
What health and safety obligations apply to hybrid workers?
Employers have the same health and safety duties for home workers as for office workers. This includes conducting DSE assessments for regular home workers, ensuring the home workspace is suitable, and considering the mental health implications of remote working such as isolation.