Definition
The practice of employees attending work while unwell, either physically or mentally, resulting in reduced productivity. Presenteeism is increasingly recognised as a significant cost to businesses, often exceeding the cost of absenteeism.
UK Context
CIPD research shows that presenteeism has increased in UK workplaces, with studies suggesting it costs the UK economy more than absenteeism. The rise of remote working has created a new form of presenteeism where employees work from home while unwell.
Best Practices
- Foster a culture where employees feel comfortable taking sick leave when genuinely unwell
- Train managers to recognise signs of presenteeism and have supportive conversations
- Review workloads and provide mental health support to address root causes of presenteeism
Frequently Asked Questions
Why is presenteeism a problem?
Presenteeism reduces productivity, can lead to mistakes, prolongs recovery time, risks spreading illness to colleagues, and may worsen mental health conditions. Research suggests it costs employers more per year than absenteeism.
How can employers reduce presenteeism?
Create a supportive culture where sick leave is not stigmatised, train managers to notice the signs, offer flexible working options, provide employee assistance programmes, and review workloads to prevent burnout.