Definition
Working in circumstances where an employee is on their own without close or direct supervision, either at a fixed location or while mobile. Employers have a legal duty to assess and manage the risks faced by lone workers.
UK Context
There is no standalone lone working legislation in the UK. The duty arises from the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999. The HSE has published specific guidance on lone working (INDG73). Employers must assess the risks and implement control measures proportionate to the level of risk.
Best Practices
- Carry out a specific risk assessment for lone working that considers violence, medical emergencies, and isolation
- Implement a communication protocol with regular check-ins and escalation procedures for missed check-ins
- Consider lone worker monitoring technology (apps or devices) for mobile workers and those in high-risk settings
- Restrict high-risk activities (such as working at height or with hazardous substances) from being carried out alone
Frequently Asked Questions
Is there a law against working alone?
No. There is no law that prohibits lone working. However, employers must assess the risks and implement control measures. For certain high-risk activities, lone working may be restricted or prohibited by specific regulations — for example, work in confined spaces often requires a standby person.
What technology is available for lone worker safety?
Options include smartphone apps with check-in and SOS features, dedicated lone worker devices with GPS and fall detection, man-down alarms that trigger automatically if the device detects inactivity, and satellite communicators for remote locations without mobile signal.
Do employers need a lone working policy?
While not a specific legal requirement, a lone working policy is strongly recommended. It should define who qualifies as a lone worker, set out the risk assessment process, describe the communication and check-in procedures, and explain the emergency response protocol.